Updating Windows on your machine can cause the network or communications settings to change and communication to stop with your CNC.
If this happens follow the attached PDF instructions to re-establish communications with your CNC machine.
Window updates or upgrading to a newer version of windows are the responsibility of the user.
If you need direct CNC Factory support for Windows functions and network configurations there will be a charge.
You can Schedule this on-line CNC Factory Network 1 on 1 Support